September 2020

Resolved Ended: 09:57 CDT - 29 September 2020

Odin logins are unavailable at this point. The issue has been identified and we are working on the solution.

Odin logins are unavailable at this point. The issue has been identified and we are working on the solution. We are working with the vendor to correct the i...

ODIN

Resolved Ended: 08:16 CDT - 29 September 2020

Current Incident - Can't access Microsoft 365 services

User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Any Microsoft 365 service that leverages Azure Active Directory (AAD) ...

Office 365

Complete Ended: 07:00 CDT - 29 September 2020

Changing RF Group Leader in Wireless controllers

Changing RF Group Leader in Wireless controllers. We expect no down time.

Complete Ended: 06:02 CDT - 29 September 2020

Maintenance-move DNS server to new data center network

NDUS technicians are completing scheduled maintenance during this time.

28 September 2020

Resolved Ended: 07:11 CDT - 28 September 2020

A00 error

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

1 Days without incident

26 September 2020

Complete Ended: 10:00 CDT - 26 September 2020

Maintenance - Campus Connection Production

NDUS technicians are completing scheduled maintenance during this time. September 2020 Database-level Exacc Patching 8 am - 10 am.

25 September 2020

Resolved Ended: 13:42 CDT - 25 September 2020

Current Incident - Campus Connection PRODUCTION

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available. Not all users are being impacted and the system i...

Resolved Ended: 10:55 CDT - 25 September 2020

Intermittent password issue

There is an intermittent issue with Respondus and Blackboard recognizing the auto generated password. This give students a password error when attempting to ...

24 September 2020

Resolved Ended: 16:36 CDT - 24 September 2020

Vendor-reported Incident - LastPass

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

Security Applications

Resolved Ended: 08:17 CDT - 24 September 2020

Current Incident

NDUS technicians are working to resolve reported issues with the Process Scheduler. Updates will be provided as they become available.

Identity & Authentication Office 365

Complete Ended: 05:35 CDT - 24 September 2020

IAM cert replacement

The certificate will be replaced for the identity management service in the load balancer. No downtime is expected.

23 September 2020

Complete Ended: 14:00 CDT - 23 September 2020

Maintenance - Campus Connection STAGE

NDUS technicians are completing scheduled maintenance during this time. Stage + Green light – Wednesday, September 23rd, 1:00 p.m.

22 September 2020

Resolved Ended: 07:58 CDT - 22 September 2020

Current Incident

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

Complete Ended: 07:00 CDT - 22 September 2020

Wireless change for Flex Radio.

Making a global configuration change to turn on Flex Radio, and we expect no interruption of service.

Complete Ended: 06:31 CDT - 22 September 2020

Maintenance - replace test cable from ExaCC to Palo

NDUS technicians are completing scheduled maintenance during this time.

Complete Ended: 06:30 CDT - 22 September 2020

Maintenance

NDIT is having a very brief Internet 2 outage, the outage will be very brief, likely less than 1 minute

21 September 2020

Complete Ended: 21:49 CDT - 21 September 2020

Campus Connection Scheduled Maintenance

NDUS technicians are completing scheduled history runs during this time.

Resolved Ended: 09:08 CDT - 21 September 2020

Joining session- A00 error

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

1 Days without incident

19 September 2020

Complete Ended: 05:00 CDT - 19 September 2020

VoiceThread Maintenance

Users may experience slowness during this 1 hour maintenance period.

1 Days without incident

17 September 2020

Resolved Ended: 12:58 CDT - 17 September 2020

A00 error when joining sessions.

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

16 September 2020

Resolved Ended: 09:54 CDT - 16 September 2020

Vendor-reported Incident - LastPass

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

Security Applications

15 September 2020

Resolved Ended: 10:37 CDT - 15 September 2020

A00 error when joining sessions

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

Resolved Ended: 10:27 CDT - 15 September 2020

Audio issues - attendees unable to hear each other

Some Collaborate Ultra users may have experienced an issue where session attendees could not hear each other within sessions. A single Collaborate Ultra Satu...

Complete Ended: 06:13 CDT - 15 September 2020

Upgrade 8540 Wireless controller.

We will be install a replacement 8540 wireless controller for the one that failed during Thursday Upgrade.

2 Days without incident

12 September 2020

Complete Ended: 11:10 CDT - 12 September 2020

Maintenance - Campus Connection PROD

NDUS technicians are completing scheduled maintenance during this time. Prod + Green light – Saturday, September 12th, 5 a.m.

11 September 2020

Resolved Ended: 18:51 CDT - 11 September 2020

Users unable to join sessions

Some Collaborate Ultra users may have experienced being stuck in a joining state. A single Collaborate Ultra Saturn server was taken out of service due to a ...

10 September 2020

Resolved Ended: 14:35 CDT - 10 September 2020

Current Incident

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

Resolved Ended: 09:46 CDT - 10 September 2020

Current Incident, we have about 200 access points that are not working due to the maintenance this morning.

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

Complete Ended: 07:00 CDT - 10 September 2020

8540 Wireless controller upgrade.

We are upgrading the Cisco 8540 Wireless controller to help fix some bugs we are seeing. This will take down the wireless access points that are connected t...

Complete Ended: 06:32 CDT - 10 September 2020

Maintenance

maintenance to clean up bgp configurations in the UND routers, no outage expected

Hosted Apps/Web Sites/File Servers

Complete Ended: 06:23 CDT - 10 September 2020

Maintenance - CTS.NDUS.EDU/NDUS.EDU

NDUS technicians are completing scheduled maintenance during this time. CTS.NDUS.EDU and NDUS.EDU web instances, and NDUS wordpress will be upgraded to their...

Complete Ended: 05:00 CDT - 10 September 2020

Scheduled Maintenance

Blackboard will be deploying Collaborate Ultra v20.16 release. Customers will experience intermittent availability during the maintenance window.

1 Days without incident

08 September 2020

Complete Ended: 13:00 CDT - 8 September 2020

Maintenance

NDUS technicians are completing scheduled maintenance during this time.

Office 365

3 Days without incident

04 September 2020

Resolved Ended: 09:13 CDT - 4 September 2020

THD - Housing Production is currently unavailable

Technicians are currently working on a resolution.

Ancillary Systems

Complete Ended: 06:45 CDT - 4 September 2020

Maintenance Campus Connection PROD

NDUS technicians are completing scheduled maintenance during this time. Prod + Green light – Friday , September 4th, 6 – 6:45 a.m.

03 September 2020

Complete Ended: 09:00 CDT - 3 September 2020

Maintenance - Campus Connection STAGE

NDUS technicians are completing scheduled maintenance during this time. Stage + Green light – Wednesday, September 2nd, 8 a.m.

Complete Ended: 06:04 CDT - 3 September 2020

Maintenance Update Anyconnect client for data center VPN

NDUS technicians are completing scheduled maintenance during this time.

02 September 2020

Complete Ended: 15:00 CDT - 2 September 2020

Maintenance Campus Connection STAGE

NDUS technicians are completing scheduled maintenance during this time addressing Oracles POC. Stage + Green light – Wednesday, September 2nd, 2 – 3 p.m.