September 2020

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29 September 2020

Resolved Ended:

Current Incident - NDUS Office 365 First time users can't access Outlook on the web

More info: Impact is limited to users signing in to Outlook on the web for the first time. Users who have previously signed in are not affected. Current stat...

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Resolved Ended:

Odin logins are unavailable at this point. The issue has been identified and we are working on the solution.

Odin logins are unavailable at this point. The issue has been identified and we are working on the solution. We are working with the vendor to correct the i...

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Resolved Ended:

Current Incident - Can't access Microsoft 365 services

User Impact: Users may be unable to access multiple Microsoft 365 services. More info: Any Microsoft 365 service that leverages Azure Active Directory (AAD) ...

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Complete Ended:

Changing RF Group Leader in Wireless controllers

Changing RF Group Leader in Wireless controllers. We expect no down time.

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Complete Ended:

Maintenance-move DNS server to new data center network

NDUS technicians are completing scheduled maintenance during this time.

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28 September 2020

Resolved Ended:

A00 error

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

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1 Days without incident

26 September 2020

Complete Ended:

Maintenance - Campus Connection Production

NDUS technicians are completing scheduled maintenance during this time. September 2020 Database-level Exacc Patching 8 am - 10 am.

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25 September 2020

Resolved Ended:

Current Incident - Campus Connection PRODUCTION

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available. Not all users are being impacted and the system i...

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Resolved Ended:

Intermittent password issue

There is an intermittent issue with Respondus and Blackboard recognizing the auto generated password. This give students a password error when attempting to ...

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24 September 2020

Resolved Ended:

Vendor-reported Incident - LastPass

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

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Resolved Ended:

Current Incident

NDUS technicians are working to resolve reported issues with the Process Scheduler. Updates will be provided as they become available.

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Complete Ended:

IAM cert replacement

The certificate will be replaced for the identity management service in the load balancer. No downtime is expected.

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23 September 2020

Complete Ended:

Maintenance - Campus Connection STAGE

NDUS technicians are completing scheduled maintenance during this time. Stage + Green light – Wednesday, September 23rd, 1:00 p.m.

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22 September 2020

Resolved Ended:

Current Incident

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Complete Ended:

Wireless change for Flex Radio.

Making a global configuration change to turn on Flex Radio, and we expect no interruption of service.

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Complete Ended:

Maintenance - replace test cable from ExaCC to Palo

NDUS technicians are completing scheduled maintenance during this time.

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Complete Ended:

Maintenance

NDIT is having a very brief Internet 2 outage, the outage will be very brief, likely less than 1 minute

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21 September 2020

Complete Ended:

Campus Connection Scheduled Maintenance

NDUS technicians are completing scheduled history runs during this time.

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Resolved Ended:

Joining session- A00 error

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

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1 Days without incident

19 September 2020

Complete Ended:

VoiceThread Maintenance

Users may experience slowness during this 1 hour maintenance period.

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1 Days without incident

17 September 2020

Resolved Ended:

A00 error when joining sessions.

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

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16 September 2020

Resolved Ended:

Vendor-reported Incident - LastPass

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

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15 September 2020

Resolved Ended:

A00 error when joining sessions

Some Collaborate Ultra users may have experienced an A00 error when joining sessions. A single Collaborate Ultra Saturn server was taken out of service due t...

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Resolved Ended:

Audio issues - attendees unable to hear each other

Some Collaborate Ultra users may have experienced an issue where session attendees could not hear each other within sessions. A single Collaborate Ultra Satu...

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Complete Ended:

Upgrade 8540 Wireless controller.

We will be install a replacement 8540 wireless controller for the one that failed during Thursday Upgrade.

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2 Days without incident

12 September 2020

Complete Ended:

Maintenance - Campus Connection PROD

NDUS technicians are completing scheduled maintenance during this time. Prod + Green light – Saturday, September 12th, 5 a.m.

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11 September 2020

Resolved Ended:

Users unable to join sessions

Some Collaborate Ultra users may have experienced being stuck in a joining state. A single Collaborate Ultra Saturn server was taken out of service due to a ...

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10 September 2020

Resolved Ended:

Current Incident

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Resolved Ended:

Current Incident, we have about 200 access points that are not working due to the maintenance this morning.

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Complete Ended:

8540 Wireless controller upgrade.

We are upgrading the Cisco 8540 Wireless controller to help fix some bugs we are seeing. This will take down the wireless access points that are connected t...

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Complete Ended:

Maintenance

maintenance to clean up bgp configurations in the UND routers, no outage expected

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Complete Ended:

Maintenance - CTS.NDUS.EDU/NDUS.EDU

NDUS technicians are completing scheduled maintenance during this time. CTS.NDUS.EDU and NDUS.EDU web instances, and NDUS wordpress will be upgraded to their...

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Complete Ended:

Scheduled Maintenance

Blackboard will be deploying Collaborate Ultra v20.16 release. Customers will experience intermittent availability during the maintenance window.

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1 Days without incident

08 September 2020

Complete Ended:

Maintenance

NDUS technicians are completing scheduled maintenance during this time.

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3 Days without incident

04 September 2020

Resolved Ended:

THD - Housing Production is currently unavailable

Technicians are currently working on a resolution.

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Complete Ended:

Maintenance Campus Connection PROD

NDUS technicians are completing scheduled maintenance during this time. Prod + Green light – Friday , September 4th, 6 – 6:45 a.m.

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03 September 2020

Complete Ended:

Maintenance - Campus Connection STAGE

NDUS technicians are completing scheduled maintenance during this time. Stage + Green light – Wednesday, September 2nd, 8 a.m.

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Complete Ended:

Maintenance Update Anyconnect client for data center VPN

NDUS technicians are completing scheduled maintenance during this time.

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02 September 2020

Complete Ended:

Maintenance Campus Connection STAGE

NDUS technicians are completing scheduled maintenance during this time addressing Oracles POC. Stage + Green light – Wednesday, September 2nd, 2 – 3 p.m.

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