Audio issues - attendees unable to hear each other

Resolved
Resolved

Some Collaborate Ultra users may have experienced an issue where session attendees could not hear each other within sessions. A single Collaborate Ultra Saturn server was taken out of service to address this issue. For any sessions that are still experiencing issues, please have everyone exit the session and re-enter. The issue has been escalated to the Blackboard Collaborate Ultra development team for further analysis and troubleshooting.

Began at:

Affected components
  • Academic Technologies
    • Blackboard Collaborate Ultra