March 2022

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31 March 2022

Complete Ended:

Maintenance: Updating the 9800 Wireless Controllers ACE's

NDUS technicians are completing scheduled maintenance during this time. WebAuth Redirection from UND Open and UND Guest will not be operational during this m...

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30 March 2022

Resolved Ended:

Current Incident: REAC/Tech Accelerator Switch stack down

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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1 Days without incident

28 March 2022

Complete Ended:

Maintenance

NDUS technicians are completing 19c Database Upgrades during this time.

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Resolved Ended:

Vendor-Reported Incident - DUO

The vendor has reported issues with the functionality of DUO and is working to resolve these issues. Updates will be provided as they become available.

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Resolved Ended:

Vendor-Reported Incident - TeamDynamix

The vendor has reported issues with the functionality of TeamDynamix and is working to resolve these issues. Updates will be provided as they become available.

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1 Days without incident

26 March 2022

Complete Ended:

Maintenance Campus Connection PRODUCTION

NDUS technicians are completing scheduled PUM Image maintenance during this time.

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Resolved Ended:

Vendor-Reported Incident - Parchment

The vendor has reported issues with the functionality of Parchment and is working to resolve these issues. Updates will be provided as they become available.

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25 March 2022

Resolved Ended:

Network down - Parking Ramp

The switch stack is down in the Parking Ramp. Issues include a loss of internet to all connected devices. We are currently heading over to identify the problem

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Resolved Ended:

Current Incident - MoveIT Transfer (sft.ndus.edu)

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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24 March 2022

Resolved Ended:

Current Incident - Ray Richards Golf Course Network Outage

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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23 March 2022

Complete Ended:

Maintenance Campus Connection STAGE

NDUS technicians are completing scheduled PUM Image maintenance during this time. Apply to STG - Mar 21 BA Testing in STG - Mar 22 - Mar 23 User Testing in S...

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Complete Ended:

Maintenance to restart switch stack on 3rd floor of UND Nursing building

A technician will be on site to replace switch stack cables and reboot the switch stack. During this time there will be a temporary partial building outage ...

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3 Days without incident

19 March 2022

Complete Ended:

Maintenance: NDIT will be moving WAN links to new equipment

NDUS technicians are completing scheduled maintenance during this time.

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18 March 2022

Resolved Ended:

Current Incident: Temporary Network Outage

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available. Network outage seen from 11:01am to 11:13am Outag...

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Resolved Ended:

Blackboard Login and SSO Errors

We have received several reports of users getting SSO erros when attempting to log into Blackboard. NDUS technicians are working to resolve reported issues. ...

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17 March 2022

Resolved Ended:

FIN is Currently Unavailable

FIN is currently unavailable. We have technicians working on resolving the issue. Another notice will be sent when the environment is available. Thank you fo...

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Resolved Ended:

Current Incident

FIN is currently unavailable. We have technicians working on resolving the issue. Another notice will be sent when the environment is available. Thank you f...

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Resolved Ended:

HCM is currently unavailable

HCM is currently unavailable. We have technicians working on resolving the issue. Another notice will be sent when the environment is available. Thank you fo...

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Complete Ended:

Azure Palo Alto FW upgrade

Network Services will be upgrading the Palo Alto firewall in the Azure environment to a higher version. There should not be any impact on users as the on-pre...

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16 March 2022

Complete Ended:

Switching Aviation Switches over to new IP addresses and NDUS Switch Management VLAN

I will be changing over the rest of the aviation switches to their new IP addreses and onto the NDUS Switch Management Vlan.

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4 Days without incident

11 March 2022

Resolved Ended:

Vendor-Reported Incident - TeamDynamix

The vendor has reported issues with the functionality of TeamDynamix and is working to resolve these issues. Updates will be provided as they become available.

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Resolved Ended:

Current Incident - Brief network outage

NDUS technicians are aware of a brief network outage that occurred between 8:30 - 8:35am this morning. We are working to resolve reported issues. Updates wil...

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Resolved Ended:

Current Incident: Brief Network Outage

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Complete Ended:

Maintenance, NDIT will be replace a optic to resolve the issues with sporatic drops

NDIT technicians are completing scheduled maintenance during this time.

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10 March 2022

Complete Ended:

Maintenance - SPOL

SPOL will be performing system maintenance on Thursday (03/10), from 7PM - 9PM CST. The SPOL site may experience Intermediate service interruptions during th...

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Complete Ended:

Maintenance - MoveIT Automation

NDUS technicians are completing scheduled maintenance during this time. Data moved by MoveIT Automation may be delayed.

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Resolved Ended:

Campus Connection Query/Report Current Incident

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Complete Ended:

Switching Odegards switch IP addresses to the NDUS network management Vlan

Switching the IP addresses of the switches in Odegard to the NDUS management vlan. This may cause a network outage for a brief amount of time, but if all thi...

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Complete Ended:

Switch upgrades in UND campus buildings Witmer, Wellness, and Upson I

Switches in the buildings listed above will receive image upgrades. There will be temporary internet outages during this time in these buildings. A technic...

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09 March 2022

Complete Ended:

Maintenance

NDUS technicians are completing scheduled maintenance during this time.

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Complete Ended:

Public Space inbound Blocking

Network services will apply a block in the NDIT Palo Alto firewall to inbound traffic to the Facilities vlan. Sorry for the inconvenience.

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1 Days without incident

07 March 2022

Complete Ended:

Document Imaging - Perceptive Content - Database Maintenance

NDUS Document Imaging System (Perceptive Content/Experience) PRODUCTION instances will be unavailable to all users for database maintenance. The PRODUCTION i...

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1 Days without incident

05 March 2022

Resolved Ended:

Vendor-Reported Incident - TeamDynamix

The vendor has reported issues with the functionality of TeamDynamix and is working to resolve these issues. Updates will be provided as they become available.

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1 Days without incident

03 March 2022

Resolved Ended:

Current Incident - MoveIT Transfer SFTP Service

MoveIT Transfer SFTP service is experiencing issues. Connections via SFTP may encounter issues. NDUS technicians are working to resolve reported issues. Upd...

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Resolved Ended:

Current Incident brief connectivity issues around 2:35 today 3/2, a ticket has been submitted to NDIT

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Complete Ended:

Replacing myapps.und.edu certificate on the F5.

Replacing myapps.und.edu certificate on the F5. We expect no down time.

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Complete Ended:

cert replacement

The data center ASA will have a routine cert replacement done. No outage is anticipated.

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Complete Ended:

Entry switch in UND Law building will have a member replaced.

A member of the entry switch stack will be replaced. As a result there will be temporary outages throughout the building during this time. A technician wil...

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02 March 2022

Resolved Ended:

Vendor-reported Incident - LastPass

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

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Resolved Ended:

Current Incident - Memorial Union 2nd Floor Network Outage

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Resolved Ended:

Current Incident: Dinning Services Network Outage at the Memorial Union

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

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Complete Ended:

Fiber connection in UND building Memorial Union will be restored.

The fiber connection was broken and will be repaired. During this time there will be temporary outages on the second floor of the building. A technician wi...

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01 March 2022

Complete Ended:

Blocking public IP space for Campus Inbound from Internet

Sorry for the inconvenience from this maintenance although an outage is not expected. Network services will be adding campus networks to the NDIT Firewall fo...

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Complete Ended:

Maintenance: Bismarck ISE Server

NDUS Technicians will be completing server maintenance on the Bismarck ISE PSN server. When: Tuesday, March 1st, From 5am to 7am. Outage expected to last for...

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