All systems are operational

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Standard Maintenance Hours

4:00am to 7:00am CT daily

Standard maintenance hours are utilized by CTS to perform routine maintenance to systems such as hardware, operating systems, and software updates; servers, applications, and network resources administrated by CTS staff may also be unavailable. Notices will not be sent for maintenance performed during these times.
To view maintenances scheduled during standard maintenance hours, please check our maintenance calendar.
Academic Technologies
Blackboard Ally
Blackboard Collaborate Ultra
Respondus Lockdown Browser
VoiceThread
YuJa
Ancillary Systems

Campus Connection

Ad Astra
Conduct Coordinator
FAMIS - Classic
FAMIS - Cloud
FAMIS MOBILE (AppTree)
T2/Parking
The Housing Director (THD)
TouchNet
Blackboard Learn
Bulk Communications
Blackboard Connect
Listserv
Campus Connection
Campus Connection - Production
Campus Connection - Query/Report

Limited Access

Campus Connection - Stage

Limited Access

Document Imaging

Perceptive Content

Experience
Perceptive Content
Transform Webforms
Hosted Applications/Web Sites
blogs.und.edu
Citrix Virtual Apps
Citrix Virtual Desktop
Explorance

SELFI

ftp.ndus.edu
ftp.und.edu
Informer
netstorage.und.edu
NDUS.edu
CTS.NDUS.edu
SemTek
SPOL

Strategic Planning Online

Starfish
Udrive.und.edu
WebWorks
WordPress
Identity & Authentication
ADFS
DUO
NetIQ
VPN - Data Center
VPN - ndusvpn & undvpn
Internal/Backend Services
coreapps.und.edu
coreapps2.und.edu
Flash Media Server
Github
MOVEit Automation
MOVEit Transfer
Titanium
IT Monitoring, Support, & Tracking
PRTG
RightAnswers
ServiceNow
Splunk
TeamDynamix
Network & Internet
CTS Locations
Data Center Office

Grand Forks

IT Building

Grand Forks

Perficient Tower

Fargo

DNS
GF Data Center Network
NDIT StageNet/Internet
UND Campus Network
UND Building Network
UND Entire Campus Network
ODIN

Online Dakota Information Network

Aleph
Alma
EZProxy
Polaris
Primo
Search

https://polaris.odinlibrary.org/polaris/

SFX
Website

http://www.odin.nodak.edu/

Office 365
Outlook (email), Teams, OneDrive, etc.
Power BI
PeopleSoft Finance
PeopleSoft HCM

Human Capital Management Systems

Security Applications
Bitdefender GravityZone
Infosec IQ
LastPass
Liquid Files

sendfiles.ndus.edu

Spirion
Tenable.io
Upcoming Maintenance

[Scheduled] Maintenance

Expected to begin

  • CTS Locations
  • DNS
  • Data Center Office
  • GF Data Center Network
  • IT Building
  • NDIT StageNet/Internet
  • Network & Internet
  • Perficient Tower
  • UND Building Network
  • UND Campus Network
  • UND Entire Campus Network
Created: Fri, 22 May 2020 at 10:16:22 CDT


  • Scheduled for Thu, 28 May 2020 5:00AM CDT
  • Expected to take 2 hours
Overview

NDUS technicians are completing scheduled maintenance during this time.

[Scheduled] Maintenance

Expected to begin

  • ServiceNow
Created: Fri, 22 May 2020 at 10:56:28 CDT


  • Scheduled for Sat, 30 May 2020 6:00AM CDT
  • Expected to take 2 hours
Overview

Ellucian’s ServiceNow Production instance will be updated in conjunction with a Five9 Integration project for Call Center Services. We do not anticipate any impact, but intermittent performance issues may occur during the service window.

[Scheduled] Maintenance - Campus Connection PROD/Report PUM 17 installation

Expected to begin

  • Campus Connection - Production
  • Campus Connection - Query/Report
Created: Mon, 4 May 2020 at 09:07:33 CDT


  • Scheduled for Sun, 31 May 2020 8:00AM CDT
  • Expected to take 9 hours
Overview

NDUS technicians are completing scheduled maintenance during this time.

[Scheduled] Maintenance - Campus Connection history file run

Expected to begin

  • Campus Connection - Production
Created: Tue, 26 May 2020 at 08:08:35 CDT


  • Scheduled for Sun, 31 May 2020 8:00PM CDT
  • Expected to take 3 hours and 59 minutes
Overview

NDUS technicians are completing scheduled history file runs during this time.

[Scheduled] Maintenance

Expected to begin

  • ServiceNow
Created: Fri, 22 May 2020 at 10:58:12 CDT


  • Scheduled for Fri, 5 Jun 2020 7:00PM CDT
  • Expected to take 4 hours
Overview

Ellucian’s ServiceNow Production instance will be updated in conjunction with a Case Display Enhancement project. We do not anticipate any impact, but intermittent performance issues may occur during the service window.


Previous Incidents

[Resolved] Vendor-reported Incident - TeamDynamix

This incident lasted 19 minutes.

  • TeamDynamix
Created: Wed, 27 May 2020 at 10:00:37 CDT


Wed, 27 May 2020

10:00:37 CDT

The vendor has reported issues with the functionality of TeamDynamix and are working to resolve these issues. Updates will be provided as they become available.

10:19:43 CDT

The vendor has reported the issues impacting TeamDynamix have been resolved. If you are still experiencing issues, please try clearing your cache and cookies.

[Resolved] Delay in processing Ally content

This incident lasted 10 minutes.

  • Blackboard Ally
Created: Tue, 26 May 2020 at 16:31:30 CDT


Tue, 26 May 2020

16:31:30 CDT

At 3:48PM Central, Blackboard identified a delay in processing of new content for Ally. In some cases, it took up to 120 minutes for new content items to be processed. The issue was fixed within approximately 15 minutes and your users may or may not have experienced the delay.

16:42:28 CDT

Ally is now processing files within the proper amount of time.

[Resolved] Current Incident - THD

This incident lasted 27 minutes.

  • The Housing Director (THD)
Created: Fri, 22 May 2020 at 17:06:56 CDT


Fri, 22 May 2020

17:06:56 CDT

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

17:34:22 CDT

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Security IQ training IE will run everything but you will not get a completion on training, Please use another browser

This incident lasted 2 weeks, 3 days, 3 hours, and 39 minutes.

  • Infosec IQ
Created: Tue, 5 May 2020 at 07:29:25 CDT


Tue, 5 May 2020

07:29:25 CDT

From the vendor
There is a known issue with completion of the Need to Know series when learners use IE as their browser. We are working on a new player which will help with these issues.


Fri, 22 May 2020

11:08:35 CDT

This is still a functionality issue, but will be tracked elsewhere and communicated when resolved. Please contact CTS Information Security for questions or further status updates.

[Complete] Maintenance - Brief Packet loss

This was a planned incident that lasted less than 1 second.

  • NDIT StageNet/Internet
Created: Thu, 14 May 2020 at 09:39:43 CDT


  • Scheduled for Sat, 16 May 2020 7:00AM CDT
  • Expected to take 1 hour
Overview

NDIT technicians are completing scheduled maintenance during this time.


Fri, 22 May 2020

11:02:24 CDT

The maintenance is now complete. Thank you for your patience. If you are experiencing problems, please try clearing your cache and cookies.

No further notices from the past 7 days.