All systems are operational

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Standard Maintenance Hours

4:00am to 7:00am CT daily

Standard maintenance hours are utilized by CTS to perform routine maintenance to systems such as hardware, operating systems, and software updates; servers, applications, and network resources administrated by CTS staff may also be unavailable. Notices will not be sent for maintenance performed during these times.
Academic Technologies
Blackboard Ally
Blackboard Collaborate Ultra
Respondus Lockdown Browser
VoiceThread
YuJa
Ancillary Systems

Campus Connection

Ad Astra
Conduct Coordinator
FAMIS - Classic
FAMIS - Cloud
FAMIS MOBILE (AppTree)
T2/Parking
The Housing Director (THD)
TouchNet
Blackboard Learn
Bulk Communications
Blackboard Connect
Listserv
Campus Connection
Campus Connection - Production
Campus Connection - Query/Report

Limited Access

Campus Connection - Stage

Limited Access

Document Imaging

Perceptive Content

Experience
Perceptive Content
Transform Webforms
Hosted Applications/Web Sites
blogs.und.edu
Citrix Virtual Apps
Citrix Virtual Desktop
Explorance

SELFI

ftp.ndus.edu
ftp.und.edu
Informer
netstorage.und.edu
NDUS.edu
SemTek
SPOL

Strategic Planning Online

Starfish
Udrive.und.edu
WebWorks
WordPress
Identity & Authentication
ADFS
DUO
NetIQ
VPN - Data Center
VPN - ndusvpn & undvpn
Internal/Backend Services
coreapps.und.edu
coreapps2.und.edu
Flash Media Server
Github
MOVEit Automation
MOVEit Transfer
Titanium
IT Monitoring, Support, & Tracking
PRTG
RightAnswers
ServiceNow
Splunk
TeamDynamix
Network & Internet
CTS Locations
Data Center Office

Grand Forks

IT Building

Grand Forks

Perficient Tower

Fargo

DNS
GF Data Center Network
NDIT StageNet/Internet
UND Campus Network
UND Building Network
UND Entire Campus Network
ODIN

Online Dakota Information Network

Aleph
Alma
EZProxy
Polaris
Primo
Search

https://polaris.odinlibrary.org/polaris/

SFX
Website

http://www.odin.nodak.edu/

Office 365
Outlook (email), Teams, OneDrive, etc.
Power BI
PeopleSoft Finance
PeopleSoft HCM

Human Capital Management Systems

Security Applications
Bitdefender GravityZone
Infosec IQ
LastPass
Spirion
Tenable.io
Liquid Files

sendfiles.ndus.edu

Upcoming Maintenance

[Scheduled] Campus Connection - Mandatory Financial Aid Patching

Expected to begin

  • Campus Connection - Production
  • Campus Connection - Query/Report
Created: Mon, 6 Jan 2020 at 17:13:21 CST


  • Scheduled for Sat, 18 Jan 2020 5:00AM CST
  • Expected to take 12 hours
Overview

Mandatory Financial Aid Patching of Campus Connection Production and Report environments.

[Scheduled] Campus Solutions Refreshes

Expected to begin

  • Campus Connection - Stage
Created: Thu, 9 Jan 2020 at 13:15:06 CST


  • Scheduled for Tue, 21 Jan 2020 8:00AM CST
  • Expected to take 1 day
Overview

Campus Solutions Refreshes – Each refresh will begin at 8 a.m. on the scheduled day with the system to be returned by 8 a.m. the following day


Previous Incidents/Maintenance

[Resolved] Current Incident - Campus Connection (Process Monitor)

This incident lasted 31 minutes.

  • Campus Connection - Production
Created: Fri, 17 Jan 2020 at 14:14:14 CST


Fri, 17 Jan 2020

14:14:14 CST

We are aware of processes/reports not completing in Process Monitor. NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

14:40:25 CST

We have fixed the core issue and are waiting for systems to recover.

14:45:40 CST

We have resolved the incident. Processes/Reports are now posting in Process Monitor. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Lake Region State College and Mayville State College are experiencing Internet/StageNet outage

This incident lasted 18 minutes.

  • NDIT StageNet/Internet
Created: Thu, 16 Jan 2020 at 08:34:58 CST


Thu, 16 Jan 2020

08:34:58 CST

NDIT is aware and is currently investigating

08:53:13 CST

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Restarted Campus Solutions Production process scheduler

This incident lasted 5 minutes.

  • Campus Connection - Production
Created: Wed, 15 Jan 2020 at 16:38:16 CST


Wed, 15 Jan 2020

16:38:16 CST

Restarted due to potential cache corruption causing jobs to fail, the cache was cleared server restarted.

[Resolved] Current Incident - MFA Access in Campus Connection

This incident lasted 4 hours and 30 minutes.

  • Campus Connection - Production
Created: Tue, 14 Jan 2020 at 15:32:54 CST


Tue, 14 Jan 2020

15:32:54 CST

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available due to intermittent issues with MFA access on one Application Server. Expected rolling restart will take place at 4pm.

16:06:07 CST

We have fixed the core issue and are waiting for systems to recover.

16:30:21 CST

We have resolved the incident. Thank you for your patience. Please remember to clear your cache and cookies if you are still experiencing problems.

[Resolved] Current Incident - Tenable.io

This incident lasted 1 hour and 26 minutes.

  • Tenable.io
Created: Mon, 13 Jan 2020 at 11:29:13 CST


Mon, 13 Jan 2020

11:29:13 CST

Tenable cloud service is inaccessible at this time - Tenable technicians are working to resolve reported issues. Updates will be provided as they become available.

11:40:40 CST

The issue has been resolved. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

No further notices from the past 7 days.