All systems are operational

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Standard Maintenance Hours

4:00am to 7:00am CT daily

Standard maintenance hours are utilized by CTS to perform routine maintenance to systems such as hardware, operating systems, and software updates; servers, applications, and network resources administrated by CTS staff may also be unavailable. Notices will not be sent for maintenance performed during these times.
Academic Technologies
Blackboard Ally
Blackboard Collaborate Ultra
Respondus Lockdown Browser
SafeAssign
VoiceThread
YuJa
Ancillary Systems

Campus Connection

Ad Astra
Civitas Schedule Planner
Conduct Coordinator
FAMIS - Classic
FAMIS - Cloud
FAMIS MOBILE (AppTree)
Parchment

Transcript Services

T2/Parking
The Housing Director (THD)
TouchNet
Blackboard Learn
Bulk Communications
Blackboard Connect
Listserv
Campus Connection
Campus Connection - Production
Campus Connection - Query/Report

Limited Access

Campus Connection - Stage

Limited Access

Document Imaging

Perceptive Content

Experience
Perceptive Content
Transform Webforms
Hosted Apps/Web Sites/File Servers
blogs.und.edu
CTS.NDUS.edu
Citrix Virtual Apps
Citrix Virtual Desktop
Explorance

SELFI

File Servers
NDUS FS
UND FS
UND Student FS
ftp.ndus.edu
ftp.und.edu
Informer
Inside.NDUS.edu
netstorage.und.edu
NDUS.edu
SemTek
SPOL

Strategic Planning Online

Starfish
Udrive.und.edu
WebWorks
WordPress
Identity & Authentication
ADFS
DUO
NetIQ
VPN - Data Center
VPN - ndusvpn & undvpn
Internal/Backend Services
coreapps.und.edu
coreapps2.und.edu
Flash Media Server
Github
MOVEit Automation
MOVEit Transfer
Titanium
IT Monitoring, Support, & Tracking
PRTG
RightAnswers
ServiceNow
Splunk
TeamDynamix
Network & Internet
CTS Locations
Data Center Office

Grand Forks

IT Building

Grand Forks

Perficient Tower

Fargo

DNS
GF Data Center Network
NDIT StageNet/Internet
UND Campus Network
UND Building Network
UND Entire Campus Network
ODIN

Online Dakota Information Network

Aleph
Alma
EZProxy
Polaris
Primo
Search

https://polaris.odinlibrary.org/polaris/

SFX
Website

http://www.odin.nodak.edu/

Office 365
Outlook (email), Teams, OneDrive, etc.
Power BI
PeopleSoft Finance
PeopleSoft HCM

Human Capital Management Systems

Security Applications
Bitdefender GravityZone
Infosec IQ
LastPass
Liquid Files

sendfiles.ndus.edu

Spirion
Tenable.io
Upcoming Maintenance

[Scheduled] Maintenance

Expected to begin

  • Power BI
Created: Wed, 18 Nov 2020 at 12:15:57 CST


  • Scheduled for Mon, 30 Nov 2020 12:00PM CST
  • Expected to take 1 hour
Overview

NDUS technicians are completing scheduled maintenance during this time.

[Scheduled] Maintenance- Duplicating Entry Switch

Expected to begin

  • UND Building Network
Created: Tue, 24 Nov 2020 at 10:51:52 CST


  • Scheduled for Tue, 1 Dec 2020 5:00AM CST
  • Expected to take 2 hours
Overview

NDUS technicians will be stacking two switches together to make a redundant link during this time.

[Scheduled] Blackboard Collaborate Ultra Impacting Maintenance

Expected to begin

  • Blackboard Collaborate Ultra
Created: Wed, 18 Nov 2020 at 17:04:03 CST


  • Scheduled for Thu, 10 Dec 2020 1:00AM CST
  • Expected to take 4 hours
Overview

Blackboard will be deploying Collaborate Ultra v20.22. Collaborate Ultra customers will experience intermittent availability during the maintenance window. Release notes: https://help.blackboard.com/Collaborate/Ultra/Administrator/Release_Notes


Previous Incidents/Maintenance

[Resolved] Current Incident- Query Environment

This incident lasted 37 minutes.

  • Campus Connection - Query/Report
Created: Fri, 27 Nov 2020 at 08:20:16 CST


Fri, 27 Nov 2020

08:20:16 CST

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

08:57:23 CST

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Processing delays in Blackboard Collaborate Ultra Recordings.

This incident lasted 18 hours and 24 minutes.

  • Blackboard Collaborate Ultra
Created: Wed, 25 Nov 2020 at 16:10:25 CST


Wed, 25 Nov 2020

16:10:25 CST

Blackboard has identified that Amazon Web Services issues are causing processing delays in Blackboard Collaborate Ultra Recordings. Blackboard is closely monitor their products and services.


Thu, 26 Nov 2020

10:23:36 CST

AWS has resolved issues and processing of Blackboard Collaborate Ultra recordings are processing normally. Bb will continue to monitor.

[Resolved] Vendor-reported Incident - LastPass

This incident lasted 17 hours and 31 minutes.

  • LastPass
Created: Wed, 25 Nov 2020 at 11:10:26 CST


Wed, 25 Nov 2020

11:10:26 CST

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.


Thu, 26 Nov 2020

04:41:43 CST

The vendor has reported the issues impacting LastPass have been resolved.

[Resolved] Working on ISE issue.

This incident lasted 16 hours and 51 minutes.

  • UND Building Network
  • UND Campus Network
  • UND Entire Campus Network
Created: Mon, 23 Nov 2020 at 10:18:27 CST


Mon, 23 Nov 2020

10:18:27 CST

You may experience intermittent authentication issues.

13:19:00 CST

We are planning a reboot of both ISE nodes tomorrow morning, Tuesday the 24th, at 2am.

While new network connections will be unavailable at that time, current network connections will continue to be operational.

More updates will follow as they become available.


Tue, 24 Nov 2020

03:09:43 CST

We have resolved the incident. Both ISE nodes are communicating on the network as they should.
Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] SafeAssign - Backlog processing

This incident lasted 1 day, 6 hours, and 53 minutes.

  • SafeAssign
Created: Mon, 23 Nov 2020 at 08:46:47 CST


Mon, 23 Nov 2020

08:46:47 CST

Due to the high load of submissions, currently, there is a backlog to be processed and the expected waiting time is around 6 hours.


Tue, 24 Nov 2020

08:47:39 CST

The backlog has been processed and users can now expect normal processing times.

No further notices from the past 7 days.