All systems are operational

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Standard Maintenance Hours

4:00am to 7:00am CT daily

Standard maintenance hours are utilized by CTS to perform routine maintenance to systems such as hardware, operating systems, and software updates; servers, applications, and network resources administrated by CTS staff may also be unavailable. Notices will not be sent for maintenance performed during these times.
Academic Technologies
Blackboard Ally
Blackboard Collaborate Ultra
Respondus Lockdown Browser
SafeAssign
VoiceThread
YuJa
Ancillary Systems

Campus Connection

Ad Astra
Civitas Schedule Planner
Conduct Coordinator
FAMIS - Classic
FAMIS - Cloud
FAMIS MOBILE (AppTree)
Parchment

Transcript Services

T2/Parking
The Housing Director (THD)
TouchNet
Blackboard Learn
Bulk Communications
Blackboard Connect
Listserv
Campus Connection
Campus Connection - Production
Campus Connection - Query/Report

Limited Access

Campus Connection - Stage

Limited Access

Document Imaging

Perceptive Content

Experience
Perceptive Content
Transform Webforms
Hosted Apps/Web Sites/File Servers
blogs.und.edu
CTS.NDUS.edu
Citrix Virtual Apps
Citrix Virtual Desktop
Explorance

SELFI

File Servers
NDUS FS
UND FS
UND Student FS
ftp.ndus.edu
ftp.und.edu
Informer
Inside.NDUS.edu
netstorage.und.edu
NDUS.edu
SemTek
SPOL

Strategic Planning Online

Starfish
Udrive.und.edu
WebWorks
WordPress
Identity & Authentication
ADFS
DUO
NetIQ
VPN - Data Center
VPN - ndusvpn & undvpn
Internal/Backend Services
coreapps.und.edu
coreapps2.und.edu
Flash Media Server
Github
MOVEit Automation
MOVEit Transfer
Titanium
IT Monitoring, Support, & Tracking
PRTG
RightAnswers
ServiceNow
Splunk
TeamDynamix
Network & Internet
CTS Locations
Data Center Office

Grand Forks

IT Building

Grand Forks

Perficient Tower

Fargo

DNS
GF Data Center Network
NDIT StageNet/Internet
UND Campus Network
UND Building Network
UND Entire Campus Network
ODIN

Online Dakota Information Network

Aleph
Alma
EZProxy
Polaris
Primo
Search

https://polaris.odinlibrary.org/polaris/

SFX
Website

http://www.odin.nodak.edu/

Office 365
Outlook (email), Teams, OneDrive, etc.
Power BI
PeopleSoft Finance
PeopleSoft HCM

Human Capital Management Systems

Security Applications
Bitdefender GravityZone
Infosec IQ
LastPass
Liquid Files

sendfiles.ndus.edu

Spirion
Tenable.io
Upcoming Maintenance

[Scheduled] 8540 WLC Smart License

Expected to begin

  • UND Entire Campus Network
Created: Fri, 23 Oct 2020 at 12:13:34 CDT


  • Scheduled for Thu, 29 Oct 2020 5:00AM CDT
  • Expected to take 2 hours
Overview

We are switching the 8540 WLC from Right To Use license to Smart License. This will cause the WLC to reboot, but AP's should just move to the other 8540 WLC, with no outage.

[Scheduled] Maintenance: Gorecki Entry Switch

Expected to begin

  • UND Building Network
Created: Mon, 19 Oct 2020 at 12:17:26 CDT


  • Scheduled for Thu, 29 Oct 2020 5:00AM CDT
  • Expected to take 2 hours
Overview

Replacement of a redundant entry switch has been scheduled. The building network will be temporarily down.
NDUS technicians are completing scheduled maintenance during this time.

[Scheduled] Maintenance

Expected to begin

  • Power BI
Created: Mon, 19 Oct 2020 at 11:26:51 CDT


  • Scheduled for Mon, 2 Nov 2020 1:00PM CST
  • Expected to take 1 hour
Overview

NDUS technicians are completing scheduled maintenance during this time.

[Scheduled] SafeAssign Maintenance updates

Expected to begin

  • SafeAssign
Created: Mon, 26 Oct 2020 at 10:29:44 CDT


  • Scheduled for Tue, 3 Nov 2020 12:00AM CST
  • Expected to take 4 hours
Overview

SafeAssign will be undergoing scheduled maintenance during this time. Users may experience latency or outages.

[Scheduled] Blackboard Collaborate Ultra database planned Maintenance

Expected to begin

  • Blackboard Ally
Created: Wed, 21 Oct 2020 at 15:16:34 CDT


  • Scheduled for Fri, 6 Nov 2020 1:00AM CST
  • Expected to take 4 hours
Overview

Collaborate Ultra customers will experience intermittent availability during the maintenance window. Blackboard strongly recommends avoiding using Collaborate Ultra throughout the maintenance window due to the database maintenance being performed, even if the site is up and running.


Previous Incidents/Maintenance

[Resolved] A00 error when joining session

This incident lasted 5 minutes.

  • Blackboard Collaborate Ultra
Created: Mon, 26 Oct 2020 at 11:47:47 CDT


Mon, 26 Oct 2020

11:47:47 CDT

A small subset of Collaborate Ultra users may have temporarily experienced an A00 error when joining sessions for ~5 minutes. Any users that are still experiencing issues should refresh their browser to reconnect to the session. At this time, there have been no reports of this occurring from NDUS Institutions.

[Resolved] Current Incident Campus Connection QUERY/REPORT

This incident lasted 13 minutes.

  • Campus Connection - Query/Report
Created: Fri, 23 Oct 2020 at 11:05:53 CDT


Fri, 23 Oct 2020

11:05:53 CDT

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

11:19:43 CDT

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Current Incident - Perceptive Content

This incident lasted 55 minutes.

  • Document Imaging
  • Experience
  • Perceptive Content
  • Transform Webforms
Created: Fri, 23 Oct 2020 at 09:49:15 CDT


Fri, 23 Oct 2020

09:49:15 CDT

Multiple applications unavailable due to data center incident.

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

10:38:42 CDT

We have fixed the core issue and are waiting for systems to recover.

10:44:38 CDT

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Current Incident - PeopleSoft Finance

This incident lasted 54 minutes.

  • PeopleSoft Finance
Created: Fri, 23 Oct 2020 at 09:48:39 CDT


Fri, 23 Oct 2020

09:48:39 CDT

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.

10:42:45 CDT

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

[Resolved] Current Incident – NDUS Data Center

This incident lasted 55 minutes.

  • Citrix Virtual Apps
  • Citrix Virtual Desktop
  • Informer
  • Listserv
  • SemTek
  • Starfish
  • Udrive.und.edu
  • WebWorks
  • WordPress
  • blogs.und.edu
  • coreapps.und.edu
  • coreapps2.und.edu
  • netstorage.und.edu
Created: Fri, 23 Oct 2020 at 09:48:04 CDT


Fri, 23 Oct 2020

09:48:04 CDT

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available.
Please be aware that data center incidents could impact all systems, including authentication, application functionality, etc.

10:38:44 CDT

We have fixed the core issue and are waiting for systems to recover.

10:43:48 CDT

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

No further notices from the past 7 days.