Notice #364771
Investigating

Campus Connection User Accounts are Getting Locked Out

Began: Duration:
  • Campus Connection
  • Campus Connection - Production

User Impact: When logging into Campus Connection, a user may receive error: Your Peoplesoft Connection has Expired. If multiple attempts to login are made, it will lock the account.

It is recommended to have the user clear All Time cache and cookies, have a member of the campus helpdesk unlock their Campus Connection profile, and then have the user login at https://portal.ndus.edu/

Current Status: Technicians are aware of the issue and we are working to provide resolution as soon as possible

Next Update: As available

22702588

Standard Maintenance Hours

4:00am to 7:00am CT daily

Standard maintenance hours are utilized by CTS to perform routine maintenance to systems such as hardware, operating systems, and software updates; servers, applications, and network resources administrated by CTS staff may also be unavailable. Notices will not be sent for maintenance performed during these times.
Academic Technologies
Respondus Lockdown Browser
Blackboard Collaborate Ultra
Blackboard Ally
YuJa
VoiceThread
SafeAssign
Ancillary Systems

Campus Connection

FAMIS MOBILE (AppTree)
Parchment

Transcript Services

Conduct Coordinator
Civitas (Degree Map / Schedule Planner)
Ad Astra
FAMIS - Cloud
T2/Parking
The Housing Director (THD)
Nelnet
Follett
Blackboard Learn
Bulk Communications
Assurance

Emergency Alerts

Connect
Listserv
Twilio
Campus Connection
Campus Connection - Production
Campus Connection - Query/Report
Campus Connection - Stage
Document Imaging

Perceptive Content

Perceptive Content
Experience
Hosted Apps/Web Sites/File Servers
blogs.und.edu
ftp.ndus.edu
Citrix Virtual Apps
CTS.NDUS.edu
Citrix Virtual Desktop
Explorance

SELFI

File Servers
NDUS FS
UND FS
UND Student FS
ftp.und.edu
Informer
Inside.NDUS.edu
netstorage.und.edu
NDUS.edu
SemTek
SPOL

Strategic Planning Online

Starfish
Udrive.und.edu
WebWorks
WordPress
Identity & Authentication
NetIQ
ADFS
ad.ndus.edu
VPN - Data Center
DUO
VPN - NDUS
VPN - UND
Internal/Backend Services
MOVEit Transfer
MOVEit Automation
coreapps2.und.edu
coreapps.und.edu
Github
Titanium
IT Monitoring, Support, & Tracking
Splunk
ServiceNow
RightAnswers
TeamDynamix
Network & Internet
DNS
GF Data Center Network
CTS Locations
Data Center Office

Grand Forks

IT Building

Grand Forks

Perficient Tower

Fargo

ISE
NDIT StageNet/Internet
UND Campus Network
UND Building Network
UND Entire Campus Network
ODIN

Online Dakota Information Network

Alma
Aleph
EZProxy
Polaris
Primo
Search

https://polaris.odinlibrary.org/polaris/

SFX
Website

https://www.odin.nodak.edu/

Office 365
Outlook (email)
Power BI
SharePoint / OneDrive
Teams
Teams Voice
PeopleSoft Finance
PeopleSoft HCM

Human Capital Management Systems

Security Applications
Bitdefender GravityZone
Infosec IQ
LastPass
Liquid Files

sendfiles.ndus.edu

Spirion
Tenable.io
Upcoming Maintenance
Calendar View

[Scheduled] Oracle Database Server O/S Patching

Begins:
  • Campus Connection
  • Campus Connection - Production
  • Campus Connection - Query/Report
  • Campus Connection - Stage
  • Document Imaging
  • Perceptive Content
Created:


Original Notice

Oracle Database Server O/S Patching

[Scheduled] Campus Connection Stage Maintenance: ISIR PRP

Begins:
  • Campus Connection
  • Campus Connection - Stage
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time.


Previous Incidents
Calendar View

[Resolved] Vendor-reported Incident - LastPass

Began: Ended: Duration:
  • Security Applications
  • LastPass
Created:


Wed, 22 May 2024

06:26:16 CDT

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

10:04:40 CDT

The vendor has reported the issues impacting LastPass have been resolved.

[False Alarm] Campus Connection Running Slow

Began: Ended: Duration:
  • Campus Connection
  • Campus Connection - Production
Created:


Wed, 22 May 2024

09:02:04 CDT

User Impact: Users may experience slow loading times when using Campus Connection

Current Status: Technicians have been notified and are working on resolving the issue

Next Update: 5/22/2024 11am

22707265

09:32:44 CDT

CTS continues to investigate issues related to performance and accounts being locked out. Please remember to clear cache and cookies and use the correct URL to log in: https://studentadmin.connectnd.us/NDCSPRD/signon.html

09:52:52 CDT

User Impact: Users may experience slow loading times when using Campus Connection

Current Status: We have identified this issue as a false alarm

Next Update: N/A

[Resolved] Vendor-reported Incident - LastPass

Began: Ended: Duration:
  • Security Applications
  • LastPass
Created:


Tue, 21 May 2024

07:05:45 CDT

The vendor has reported issues with the functionality of LastPass and is working to resolve these issues. Updates will be provided as they become available.

07:19:14 CDT

The vendor has reported the issues impacting LastPass have been resolved.

[Complete] Maintenance: Updating WiFi Settings

Began: Ended: Duration:
  • Network & Internet
  • CTS Locations
  • Data Center Office
  • IT Building
  • UND Campus Network
  • UND Entire Campus Network
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time. Many small outages will occur during the maintenance window as we update WiFi profiles.



05:00:04 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

07:00:00 CDT

The maintenance is now complete. Thanks for your patience.

[Complete] Maintenance Campus Connection Report

Began: Ended: Duration:
  • Campus Connection
  • Campus Connection - Query/Report
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time.


Sat, 18 May 2024

17:35:49 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.



20:45:29 CDT

The maintenance is now complete. Thank you for your patience. If you are experiencing problems, please try clearing your cache and cookies.

[Complete] Campus Connection will be unavailable starting Friday, May 17, 2024 at 5:00 PM CT until Sunday, May 19, 2024 at 12:00 PM CT

Began: Ended: Duration:
  • Campus Connection
  • Campus Connection - Production
  • Campus Connection - Query/Report
Created:


Original Notice

Campus Connection will be unavailable on Saturday, February 3, 2024 from 8:00 AM CT until 5:00 PM CT



17:00:00 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.



10:03:50 CDT

The maintenance is now complete. Thank you for your patience. If you are experiencing problems, please try clearing your cache and cookies.

[Complete] Finance Production will be unavailable from Friday, May 17, 2024 from 5:00 p.m. CT until Monday, May 20, 2024 at 8:00 a.m. CT.

Began: Ended: Duration:
  • PeopleSoft Finance
Created:


Original Notice

Finance Production will be unavailable from Friday, May 17, 2024 from 5:00 p.m. CT until Monday, May 20, 2024 at 8:00 a.m. CT.



17:00:00 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.



15:17:46 CDT

The maintenance is now complete. Thank you for your patience. If you are experiencing problems, please try clearing your cache and cookies.

[Complete] SPOL Version Hotfix

Began: Ended: Duration:
  • Hosted Apps/Web Sites/File Servers
  • SPOL
Created:


Original Notice

SPOL Version Hotfix



21:00:00 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

22:00:00 CDT

The maintenance is now complete. Thanks for your patience.

[Complete] Campus Connection Stage Maintenance: ISIR PRPs

Began: Ended: Duration:
  • Campus Connection
  • Campus Connection - Stage
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time.



12:00:07 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.



08:11:08 CDT

The maintenance is now complete. Thank you for your patience. If you are experiencing problems, please try clearing your cache and cookies.

[Complete] Maintenance: Upgrading the WiFi Servers

Began: Ended: Duration:
  • Network & Internet
  • CTS Locations
  • Data Center Office
  • IT Building
  • Perficient Tower
  • UND Campus Network
  • UND Entire Campus Network
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time. WiFi will be down periodically during the upgrade time window.



04:30:00 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

07:00:03 CDT

The maintenance is now complete. Thanks for your patience.

[Complete] Minot quad failover testing

Began: Ended: Duration:
  • Network & Internet
  • NDIT StageNet/Internet
Created:


Original Notice

Minot quad failover testing


Wed, 15 May 2024

17:30:00 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

18:30:09 CDT

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.