Users are Unable to Access HCM with Dotted ID

Resolved
Resolved

We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.

Recovering

User Impact: Users are Unable to Access HCM with Dotted ID, but can login with non-dotted ID, if applicable.

Current Status: Technicians have identified the issue and login functionality should be restored for most users. New users may still experience issues for the time being which we're working to resolve as soon as possible.

Next Update: February 8th, 2024, 11 AM

Identified

User Impact: Users are Unable to Access HCM with Dotted ID, but can login with non-dotted ID, if applicable.

Current Status: Technicians have identified the issue and login functionality should be restored for most users within the next few minutes. New users may still experience issues for the time being which we're working to resolve as soon as possible.

Next Update: February 7th, 2024, 6 PM

Investigating

User Impact: Users are Unable to Access HCM with Dotted ID, but can login with non-dotted ID, if applicable.

Current Status: Technicians are aware of the issue and working to restore services as soon as possible.

Next Update: February 7th, 2024, 6 PM

22193426

Began at:

Affected components
  • PeopleSoft HCM