Firefox Users may be unable to Log into Browser Add On

Resolved
Resolved

User Impact: Firefox users may be unable to log into their LastPass account through the browser add on. LastPass is not properly handing off to DUO for authentication.

Current Status: Technicians have engaged the vendor to resolve the issue. As a workaround, you should be able to get logged in by going to Lastpass.com and logging in. The add-on should automatically log in from there.

Since this is an ongoing vendor-related incident, we will close out this notice. However, please feel free to contact the Service Desk if you need assistance.

Next Update: N/A

Investigating

User Impact: Firefox users may be unable to log into their LastPass account through the browser add on. LastPass is not properly handing off to DUO for authentication.

Current Status: Technicians have engaged the vendor to resolve the issue. As a workaround, you should be able to get logged in by going to Lastpass.com and logging in. The add-on should automatically log in from there.

Next Update: As available

Began at:

Affected components
  • Security Applications
    • LastPass