Current Incident: Facilities AP Group on UND Secondary Wireless Controller
We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.
We have completed moving the Facilities' building APs to the new WiFi controller. We will continue to monitor AP traffic.
If you experience an outage going forward please put in a ticket to us at CTS. https://ndus.teamdynamix.com/TDClient/1962/CTS/Requests/TicketRequests/NewForm?ID=f6qSOrD3I3Q_&RequestorType=Service
Our tests for moving Facilities building APs to the new controller have been successful. We will begin moving APs to the new controllers one at a time to minimize downtime. This move will affect the the Facilities building only. Central Food, Safety, Transportation, and Mechanical Operations WiFi should continue to operate as normal. We will continue monitor.
We have confirmed there is a problem, and we are working to resolve it. Our plan is to move the affected APs to a new Wireless controller. We thank you for your patience as this process may take some time.
We have resolved the incident. Thank you for your patience. For application incidents, please try clearing your cache and cookies if you are still experiencing problems.
We have fixed the core issue and are waiting for systems to recover.
The Wireless Access Points in all Facilities buildings were not passing traffic to the internet. In effect WiFi was down for Central Foods, Facilities, Duplicating, Safety, Transportation, and Mechanical Ops. The outage was limited to the Wireless network only. We have moved the APs to the primary controller for now and are seeing traffic on the wireless network again.
If your building was not listed above and you are experiencing a WiFi outage please submit a ticket to CTS using the following link. https://ndus.teamdynamix.com/TDClient/1962/CTS/Requests/TicketRequests/NewForm?ID=f6qSOrD3I3Q_&RequestorType=Service
We will work to resolve the issue on the secondary controller. Updates will be shared as they become available.
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Network & Internet
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UND Campus Network
- UND Entire Campus Network
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UND Campus Network
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