Current Incident - Intermittent internet outage

Resolved
Resolved

This issue has been resolved for all. Thank you for your patience. Please try clearing your cache and cookies if you are still experiencing problems.

Updated

NDIT and their provider (DCN) have informed us that the issue had been fixed and is recovering for all locations.
Western campuses are still experiencing issues. CTS continues to escalate the outage with NDIT who has, in turn, escalated to DCN.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 3 pm CST

Updated

NDIT and their providers have informed us that the issue had been fixed and is recovering for all locations.
Western campuses are still experiencing issues.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 2 pm CST

Updated

NDIT and their providers have informed us that the issue had been fixed and is recovering for all locations.
Western campuses are still experiencing issues.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 1 pm CST

Updated

NDIT and their providers have informed us that the issue had been fixed and is recovering for all locations.
Western campuses are still experiencing issues.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 12pm CST

Recovering

NDIT and their providers have informed us that the issue had been fixed and is recovering for all locations.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 11am CST

Identified

NDIT and their providers have identified the issue and and are working to resolve it.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 11am CST

Updated

NDUS technicians are working with NDIT and our providers to resolve reported issues.

Please be aware that network incidents could impact all systems, including authentication, application functionality, etc. but that issues may be intermittent.

The next update will be at 10am CST

Updated

We have verified that this is not a DNS resolution issue. We are continuing to investigate.

Investigating

NDUS technicians are working to resolve reported issues. Updates will be provided as they become available. Please be aware that data center incidents could impact all systems, including authentication, application functionality, etc.

Began at:

Affected components
  • Academic Technologies
    • Blackboard Collaborate Ultra
    • Blackboard Ally
    • Respondus Lockdown Browser
    • SafeAssign
    • VoiceThread
    • YuJa
  • Ancillary Systems
    • Ad Astra
    • Civitas
    • FAMIS - Cloud
    • FAMIS - Mobile
    • Follett
    • Nelnet
    • Parchment
    • T2/Parking
    • The Housing Director (THD)
  • Blackboard Learn
  • Bulk Communications
    • Assurance
    • Connect
    • Listserv
    • Twilio
  • Campus Connection
    • Campus Connection - Production
    • Campus Connection - Query/Report
    • Campus Connection - Stage
  • Document Imaging
    • Perceptive Content
    • Experience
  • Hosted Apps/Web Sites/File Servers
    • blogs.und.edu
    • Citrix Virtual Apps
    • CTS.NDUS.edu
    • Citrix Virtual Desktop
    • Explorance
    • File Servers
      • NDUS FS
      • UND FS
      • UND Student FS
    • ftp.ndus.edu
    • ftp.und.edu
    • Informer
    • Inside.NDUS.edu
    • netstorage.und.edu
    • NDUS.edu
    • SemTek
    • SPOL
    • Starfish
    • Udrive.und.edu
    • WebWorks
    • WordPress
  • Identity & Authentication
    • ad.ndus.edu
    • ADFS
    • DUO
    • NetIQ
    • VPN - Data Center
    • VPN - NDUS
    • VPN - UND
  • Internal/Backend Services
    • coreapps.und.edu
    • coreapps2.und.edu
    • Github
    • MOVEit Transfer
    • MOVEit Automation
    • Titanium
  • IT Monitoring, Support, & Tracking
    • RightAnswers
    • ServiceNow
    • Splunk
    • TeamDynamix
  • Fabric
  • Network & Internet
    • CTS Locations
      • Data Center Office
      • IT Building
      • Perficient Tower
    • DNS
    • GF Data Center Network
    • ISE
    • NDIT StageNet/Internet
    • UND Campus Network
      • UND Building Network
      • UND Entire Campus Network
  • ODIN
    • Alma
    • Aleph
    • EZProxy
    • Polaris
    • Primo
    • Search
    • SFX
    • Website
  • Office 365
    • Outlook
    • SharePoint / OneDrive
    • Teams
    • Teams Voice
  • PeopleSoft Finance
  • PeopleSoft HCM
  • Security Applications
    • Cortex XDR
    • Delinea Secret Server
    • Infosec IQ
    • LastPass
    • Liquid Files
    • Spirion
    • Tenable.io