Microsoft Teams is Experiencing Multiple Issues

User Impact: Microsoft has identified multiple issues in Teams. Affected scenarios include, but aren't limited to:

• Users performing a cold boot may not able to log into teams and will see an "oops" page
• Users logging in or unlocking their devices after some time may see missing messages
• Users may fail to load messages in channels and chats
• Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
• Some messages may experience delays being sent
• Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
• Users may be unable to load previous Copilot history, or new history is not written
• Bots may be unable to download attachments
• Sending and receiving read receipt notifications may be delayed

Current Status: According to Microsoft, services were restored Friday, January 26, 2024 at 7:30 PM CST. Please report any lingering issues to the Service Desk.

Next Update: N/A

User Impact: Microsoft has identified multiple issues in Teams. Affected scenarios include, but aren't limited to:

• Users performing a cold boot may not able to log into teams and will see an "oops" page
• Users logging in or unlocking their devices after some time may see missing messages
• Users may fail to load messages in channels and chats
• Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
• Some messages may experience delays being sent
• Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
• Users may be unable to load previous Copilot history, or new history is not written
• Bots may be unable to download attachments
• Sending and receiving read receipt notifications may be delayed

Current Status: Microsoft technicians have identified a Newtwork issue and are setting up failover systems to return to normal functionality. They are also exploring additional avenues for restoring functionality in the meantime.

Next Update: January 29th, 2024, 8 AM

22128527

User Impact: Microsoft has identified multiple issues in Teams. Affected scenarios include, but aren't limited to:

• Users performing a cold boot may not able to log into teams and will see an "oops" page
• Users logging in or unlocking their devices after some time may see missing messages
• Users may fail to load messages in channels and chats
• Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
• Some messages may experience delays being sent
• Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
• Users may be unable to load previous Copilot history, or new history is not written
• Bots may be unable to download attachments
• Sending and receiving read receipt notifications may be delayed

Current Status: Microsoft technicians have identified a Newtwork issue and are setting up failover systems to return to normal functionality.

Next Update: January 26th, 2024, 6 PM

User Impact: Microsoft has identified multiple issues in Teams. Affected scenarios include, but aren't limited to:

• Users performing a cold boot may not able to log into teams and will see an "oops" page
• Users logging in or unlocking their devices after some time may see missing messages
• Users may fail to load messages in channels and chats
• Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
• Some messages may experience delays being sent
• Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
• Users may be unable to load previous Copilot history, or new history is not written
• Bots may be unable to download attachments
• Sending and receiving read receipt notifications may be delayed

Current Status: Microsoft technicians have identified a Newtwork issue and are setting up failover systems to return to normal functionality.

Next Update: January 26th, 2024, 4 PM

22128527

User Impact: Microsoft has identified multiple issues in Teams. Affected scenarios include, but aren't limited to:

• Users performing a cold boot may not able to log into teams and will see an "oops" page
• Users logging in or unlocking their devices after some time may see missing messages
• Users may fail to load messages in channels and chats
• Users are unable to view or download their media (images, videos, audio, call recordings, code snippets)
• Some messages may experience delays being sent
• Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online
• Users may be unable to load previous Copilot history, or new history is not written
• Bots may be unable to download attachments
• Sending and receiving read receipt notifications may be delayed

Current Status: Microsoft technicians have identified a Newtwork issue and are setting up failover systems to return to normal functionality.

Next Update: January 26th, 2024, 2 PM