External Users are Unable to Log into Nelnet

Resolved
Resolved

User Impact: External users may be unable to access Nelnet to make payments. Internal user access is not impacted

Current Status: Technicians have confirmed services have been restored.

Investigating

User Impact: External users may be unable to access Nelnet to make payments. Internal user access is not impacted

Current Status: Technicians are aware of the issue and working to restore services.

22401

Began at:

Affected components
  • Ancillary Systems
    • Nelnet