Current Incident - Office 365 Teams - Unable to access the Teams service or join meetings

Resolved
Resolved

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Recovering

Microsoft has determined that high resource utilization within the Teams infrastructure in our North America data centers resulted in an impact on the service. We've connected the service to additional, healthy infrastructure to expedite the recovery and are monitoring the service while recovers.

Investigating

User Impact: Some users may be unable to access the Teams service or some of its features.

More info: Users may also experience issues initiating PSTN calls and Teams Live events.

Current status: We've determined that high resource utilization within the Teams infrastructure in our North America data centers resulted in an impact on the service. We've connected the service to additional, healthy infrastructure to expedite the recovery and are monitoring the service while recovers.

Scope of impact: Impact is specific to calls, meetings or Teams Live events initiated from the North America region.

Next update: by Thursday, June 11, 2020, 11:00 AM (4:00 PM UTC)

Began at:

Affected components
  • Office 365
    • Outlook