NDUS Single-Sign On Performance Issues

Resolved
Resolved

User Impact: Users may receive a login failed error message or experience extended loading times when attempting to log into applications that use NDUS Single-Sign On

Current Status: Technicians have confirmed services have been restored. Please report any issues to the Service Desk.

Recovering

User Impact: Users may receive a login failed error message or experience extended loading times when attempting to log into applications that use NDUS Single-Sign On

Current Status: Technicians restarted services and added additional resources services which are now recovering. We are monitoring for full recovery.

Next Update: August 26th, 2025, 12:45 PM Central Time

23360519

Identified

User Impact: Users may receive a login failed error message or experience extended loading times when attempting to log into applications that use NDUS Single-Sign On

Current Status: Technicians have identified the issue and working to restore services as soon as possible.

Next Update: August 26th, 2025, 12:45 PM Central Time

Identified

User Impact: Users may receive a login failed error message or experience extended loading times when attempting to log into applications that use NDUS Single-Sign On

Current Status: Technicians have identified the issue and working to restore services as soon as possible.

Next Update: August 26th, 2025, 11:45 AM Central Time

Investigating

User Impact: Users may receive a login failed error message or experience extended loading times when attempting to log into applications that use NDUS Single-Sign On

Current Status: Technicians are aware of the issue and working to restore services as soon as possible.

Next Update: August 26th, 2025, 11:45 AM Central Time

Began at:

Affected components
  • Academic Technologies
    • Blackboard Collaborate Ultra
    • Blackboard Ally
    • Respondus Lockdown Browser
    • SafeAssign
    • VoiceThread
    • YuJa
  • Ancillary Systems
    • Ad Astra
    • Civitas
    • FAMIS - Cloud
    • FAMIS - Mobile
    • Follett
    • Nelnet
    • Parchment
    • T2/Parking
    • The Housing Director (THD)
  • Blackboard Learn
  • Campus Connection
    • Campus Connection - Production
  • Document Imaging
    • Experience
  • Hosted Apps/Web Sites/File Servers
    • Starfish
  • Identity & Authentication
    • NetIQ
  • Internal/Backend Services
    • Github
    • MOVEit Transfer
    • MOVEit Automation
  • IT Monitoring, Support, & Tracking
    • RightAnswers
    • TeamDynamix
  • NDUS Data Services
    • Fabric
    • Azure Data Gateways
    • On-Premise Data Gateways
    • NDUS Datasets
      • Campus Connection
      • HCM
      • FIN
      • Other
  • Office 365
    • Outlook
    • SharePoint / OneDrive
    • Teams
    • Teams Voice
  • PeopleSoft Finance
  • PeopleSoft HCM
  • Security Applications
    • LastPass
    • Liquid Files