Communication between HCM, FIN, CC (and ancillary systems) are not working as expected

Resolved
Resolved

This Incident has been resolved. Please let us know if you notice any components still not working or communications/reports/jobs that appear to still not be coming through.

Thank you again for your patience.

Recovering

Upon testing the systems appear to now be communicating properly. If you notice anything still not processing, please let us know.

We sincerely appreciate your patience.

Updated

NDIT continues to investigate the cause of the issue. We hope to have it escalated and bring more resources in to assist. We appreciate your continued patience and apologize for the inconvenience.

Next update 16:00 CST

Updated

NDIT is working on resolving the issue as quickly as they can with the help of other teams. The issue with some communications between PS and some ancillary or third party systems is still ongoing. We will update the ticket as we learn more information from NDIT (14:00 CST at the latest). Thank you for your patience.

Investigating

User Impact: Information is not currently flowing as usual between systems but the independent systems are functioning as normal

Current Status: Technicians are investigating

Next Update: 12:00 CST or sooner

23362447

Began at:

Affected components
  • Ancillary Systems
    • Ad Astra
    • Civitas
    • FAMIS - Cloud
    • FAMIS - Mobile
    • Follett
    • Nelnet
    • Parchment
    • T2/Parking
    • The Housing Director (THD)
  • Campus Connection
    • Campus Connection - Production
    • Campus Connection - Query/Report
    • Campus Connection - Stage
  • PeopleSoft Finance
  • PeopleSoft HCM