ListServ: Messages are not reaching external addresses (eg Hotmail/Outlook)

Resolved
Resolved

We have resolved the incident. Thank you for your patience.

Updated

User Impact: Lists that are attempting to send to external email addresses

Current Status: The email appears to be going through but may be delayed in reaching Outlook.com, Live.com, Hotmail.com and MSN.com accounts.

Next Update: 8 am CST Tuesday September 20th

Updated

User Impact: Lists that are attempting to send to external email addresses

Current Status: The email appears to be going through but may be delayed in reaching Outlook.com, Live.com, Hotmail.com and MSN.com accounts.

Next Update: 2 am CST

Recovering

User Impact: Lists that are attempting to send to external email addresses

Current Status: The email appears to be going through but may be delayed in reaching Outlook.com, Live.com, Hotmail.com and MSN.com accounts.

Next Update: 12 am CST

Updated

User Impact: Lists that are attempting to send to external email addresses

Current Status: The incident has been reported and is being investigated

Next Update: 10 am CST

Updated

User Impact: Lists that are attempting to send to external email addresses

Current Status: The incident has been reported and is being investigated

Next Update: 8 am CST, Monday September 19

Updated

User Impact: Lists that are attempting to send to external email addresses

Current Status: The incident has been reported and is being investigated

Next Update: 4pm CST

Investigating

User Impact: Lists that are attempting to send to external email addresses

Current Status: The incident has been reported and is being investigated

Next Update: 2pm CST

Began at:

Affected components
  • Bulk Communications
    • Listserv