ServiceNow Production will be down for Major Upgrade.

Friday, 6 March 4 hours
Complete
Complete

The maintenance is now complete. Thank you for your patience. If you are experiencing problems, please try clearing your cache and cookies.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Ellucian’s ServiceNow Production instance will be down while the switch is made to the new Modernized instance. The system will be unavailable during the Service Window, so if you expect to be working at that time you should plan ahead for tracking your work outside ServiceNow.

We apologize for any inconvenience.

Began at:

Affected components
  • IT Monitoring, Support, & Tracking
    • ServiceNow