Current Incident - TD Project Briefcase

Resolved
Resolved

We have resolved the incident. Thank you for your patience. Please try clearing your cache and cookies if you are still experiencing problems.

Identified

We have confirmed there is a problem, and TeamDynamix is working to resolve it. Technicians from TeamDynamix will be performing unscheduled maintenance tonight from 11:59am CST to 2:00am CST in order to correct this behavior.

Investigating

NDUS technicians have identified and are working to resolve reported issues with Briefcase functionality on Projects. Users may experience "Error: -4 You do not have permission" or a related error, and can't view files/folders. TeamDynamix has reproduced this error in their testing and are currently investigating. Files/folders do appear to be in TeamDynamix but are inaccessible, so from what we understand, no data should be lost. Updates will be provided as they become available.

Began at:

Affected components
  • IT Monitoring, Support, & Tracking
    • TeamDynamix