Resolved

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Updated

Current Status: As they near resolution we have been asked to advise users NOT to attempt logging into the system.

The vendor continues to actively work on restoring FAMIS service following the previously identified hardware issue. Their teams are progressing through controlled restoration activities focused on stabilizing the environment and validating system readiness before application access is restored.

Application access has not yet been restored, as additional validation and stabilization activities remain in progress.

Next Update: The Vendor anticipates the system being unavailable through midnight CST. The next Status update will be at 7:45am on Feb 27th.

Updated

Current Status: As they near resolution we have been asked to advise users NOT to attempt logging into the system.

The vendor continues to actively work on restoring FAMIS service following the previously identified hardware issue. Their teams are progressing through controlled restoration activities focused on stabilizing the environment and validating system readiness before application access is restored.

Application access has not yet been restored, as additional validation and stabilization activities remain in progress.

Next Update: 4pm CST

Updated

Current Status: As they near resolution we have been asked to advise users NOT to attempt logging into the system.

The vendor continues to actively work on restoring FAMIS service following the previously identified hardware issue. Their teams are progressing through controlled restoration activities focused on stabilizing the environment and validating system readiness before application access is restored.

Application access has not yet been restored, as additional validation and stabilization activities remain in progress.

Next Update: 3pm CST

Updated

Current Status: As they near resolution we have been asked to advise users NOT to attempt logging into the system. The vendor continues to actively work on restoring FAMIS service following the previously identified hardware issue. Their teams are progressing through controlled restoration activities focused on stabilizing the environment and validating system readiness before application access is restored.

Application access has not yet been restored, as additional validation and stabilization activities remain in progress.

Next Update: 2pm CST

Updated

User Impact: FAMIS is currently not available.

Current Status: The vendor continues to actively work on restoring FAMIS service following the previously identified hardware issue. Their teams are progressing through controlled restoration activities focused on stabilizing the environment and validating system readiness before application access is restored.

Application access has not yet been restored, as additional validation and stabilization activities remain in progress.

Next Update: 1pm CST

Updated

User Impact: FAMIS is currently not available.

Current Status: The vendor continues to actively work on restoring FAMIS service following the previously identified hardware issue. Their teams are progressing through controlled restoration activities focused on stabilizing the environment and validating system readiness before application access is restored.

Application access has not yet been restored, as additional validation and stabilization activities remain in progress.

Next Update: Noon

Identified

User Impact: FAMIS is currently not available.

Current Status: The vendor is currently experiencing a service disruption affecting FAMIS due to a hardware issue at one of their data centers.Their team has been actively working on the necessary restoration actions to safely restore service as quickly as possible.

Next Update: 11am CST

Updated

User Impact: FAMIS is currently not available.

Current Status: The vendor is working to implement the necessary restorative actions to address the cause of the application unavailability

Next Update: 10am CST

Investigating

User Impact: FAMIS is currently not available.

Current Status: The vendor is working to implement the necessary restorative actions to address the cause of the application unavailability

Next Update: 9am CST

23371488

Began at:

Affected components
  • Ancillary Systems
    • FAMIS - Cloud
    • FAMIS - Mobile