TeamDynamix Services are Degraded

Resolved
Resolved

User Impact: Users may be unable to access TDx Services. While the TDx desktop appears to be down, direct ticket links may still work for CTS employees to manage open tickets.

Current Status: We have confirmed services have been restored. Please report any other issues to the Service Desk.

23365425

Recovering

User Impact: Users may be unable to access TDx Services. While the TDx desktop appears to be down, direct ticket links may still work for CTS employees to manage open tickets.

Current Status: The vendor has confirmed services have been restored. We are monitoring for recovery.

Next Update: November 10th, 2025, 4:30 PM Central Time

Updated

User Impact: Users may be unable to access TDx Services. While the TDx desktop appears to be down, direct ticket links may still work for CTS employees to manage open tickets.

Current Status: The vendor is still working to restore services as quickly as possible.

Next Update: November 10th, 2025, 4:30 PM Central Time

Updated

User Impact: Users may be unable to access TDx Services. Direct links to tickets appear. While the TDx desktop appears to be down, direct ticket links may still work to manage open tickets.

Current Status: The vendor has deployed a fix. While we have not noticed much improvement on our instance, we continue to monitor the incident along with the vendor.

Next Update: November 10th, 2025, 2:30 PM Central Time

Updated

User Impact: Users may be unable to access TDx Services. Direct links to tickets appear. While the TDx desktop appears to be down, direct ticket links may still work to manage open tickets.

Current Status: The vendor continues to work on resolving the outage as soon as possible.

Next Update: November 10th, 2025, 1 PM Central Time

Investigating

User Impact: Users may be unable to access TDx Services. Direct links to tickets appear. While the TDx desktop appears to be down, direct ticket links may still work to manage open tickets.

Current Status: The vendor is aware of the issue and working to restore services as soon as possible.

Next Update: November 10th, 2025, 11 AM Central Time

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