Unable to Log into Blackboard Mobile App

User Impact: Users may be unable to log into the Blackboard Mobile app. Users already logged in will be able to use the app as normal. However, if the 180-minute inactivity timeout is reached, they will be logged out and unable to log back in.

Current Status: We have confirmed with the vendor that services have been restored. Please report any lingering issues to the service desk.

User Impact: Users may be unable to log into the Blackboard Mobile app. Users already logged in will be able to use the app as normal. However, if the 180-minute inactivity timeout is reached, they will be logged out and unable to log back in.

Current Status: Technicians are aware of the issue and continue to work with the vendor to restore services.

Next Update: May 1st, 2025, 8 AM Central

User Impact: Users may be unable to log into the Blackboard Mobile app. Users already logged in will be able to use the app as normal. However, if the 180-minute inactivity timeout is reached, they will be logged out and unable to log back in.

Current Status: Technicians are aware of the issue and continue to work with the vendor to restore services.

Next Update: April 30th, 2025, 2 PM Central

User Impact: Users may be unable to log into the Blackboard Mobile app. Users already logged in will be able to use the app as normal. However, if the 180-minute inactivity timeout is reached, they will be logged out and unable to log back in.

Current Status: Technicians are aware of the issue and working with the vendor to restore services as soon as possible.

Next Update: April 30th, 2025, 12 PM Central