Delayed or Incorrect SLA TeamDynamix Notifications
User Impact: We are seeing delays with TeamDynamix email notifications. In some cases, users are receiving SLA warning notifications after a ticket has been resolved.
Current Status: We have monitored for further examples and found notifications appear to be back to normal. Please report any issues to the CTS Service Desk.
23340670
User Impact: We are seeing delays with TeamDynamix email notifications. In some cases, users are receiving SLA warning notifications after a ticket has been resolved.
Current Status: We have reached out to the vendor to fix the issue and will provide an update as soon as it is available.
23340670
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IT Monitoring, Support, & Tracking
- TeamDynamix
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