Helpdesk.NDUS.edu and RightAnswers Solution Manager are Currently Offline

Resolved
Resolved

User Impact: Users may be unable to access helpdesk.ndus.edu and the Production RightAnswers Solutions Manager

Current Status: Functionality appears to have recovered. Please report any lingering issues to the CTS Service Desk.

Next Update: N/A

Recovering

User Impact: Users may be unable to access helpdesk.ndus.edu and the Production RightAnswers Solutions Manager

Current Status: Functionality appears to have recovered and we are monitoring

Next Update: 4 PM

22636190

Investigating

User Impact: Users may be unable to access helpdesk.ndus.edu and the Production RightAnswers Solutions Manager

Current Status: We have engaged the vendor and will update as soon as possible

Next Update: 3 PM

22636190

Began at:

Affected components
  • IT Monitoring, Support, & Tracking
    • RightAnswers