Campus Connection User Accounts are Getting Locked Out

Resolved
Resolved

User Impact: When logging into Campus Connection, a user may receive error: Your Peoplesoft Connection has Expired. If multiple attempts to login are made, it will lock the account.

Current Status: Technicians have resolved the issue and accounts will no longer be locked. We recommend using the following link to avoid any login errors:

https://studentadmin.connectnd.us/NDCSPRD/signon.html

Next Update: N/A

22702588

Updated

User Impact: When logging into Campus Connection, a user may receive error: Your Peoplesoft Connection has Expired. If multiple attempts to login are made, it will lock the account.

It is recommended to have the user clear All Time cache and cookies, have a member of the campus helpdesk unlock their Campus Connection profile, and then have the user login at https://portal.ndus.edu/

We have identified that the version update over the weekend has broken some links in people's bookmarks or on campus websites. We are recommending that these links be updated.

https://studentadmin.connectnd.us/NDCSPRD/signon.html

Current Status: Technicians are aware of the issue and we are working to provide resolution as soon as possible

Next Update: As available

22702588

Investigating

User Impact: When logging into Campus Connection, a user may receive error: Your Peoplesoft Connection has Expired. If multiple attempts to login are made, it will lock the account.

It is recommended to have the user clear All Time cache and cookies, have a member of the campus helpdesk unlock their Campus Connection profile, and then have the user login at https://portal.ndus.edu/

Current Status: Technicians are aware of the issue and we are working to provide resolution as soon as possible

Next Update: As available

22702588

Began at:

Affected components
  • Campus Connection
    • Campus Connection - Production