Resolved

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Technicians have been monitoring the system for further issues. Having seen none and with no reports stating otherwise, we believe that the issue has been resolved. If you are still experiencing problems, please try clear your cache and cookies and then submit a ticket if the problem persists.

We appreciate your patience. Thank you.

22865598

Recovering

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians worked on resolving the intermittent slowness issue. We believe that the current solution is working but will continue to monitor for any reoccurring issues.

Next Update: Wed June 27th 16:00 CDT

22865598

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 27th 14:00 CDT

22865598

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 27th 12:00 CDT

22865598

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 27th 10:00 CDT

22865598

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 27th 08:00 CDT

22865598

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 26th 16:00 CDT

22865598

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience and thank you for your patience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 26th 14:00 CDT

22865598

Identified

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: We apologize for the inconvenience as technicians continue to work on resolving the slowness issue.

Next Update: Wed June 26th 12:00 CDT

Recovering

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Access to HCM has been restored. We apologize for the inconvenience. Please clear your browser cookies and cache and report any issues that you might still be experiencing.

Next Update: Wed June 26th 10:00 CDT

Identified

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: HCM is up but appears to still be experiencing brief intermittent lags/disruptions. Technicians are still working to resolve the issue. We apologize for the inconvenience.

Next Update: Wed June 26th 08:00 CDT

Recovering

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: The database has been restarted as well as the app servers. Technicians believe the system is running as expected. Please clear your browser cookies and cache.

Next Update: 16:00 CDT

Identified

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Technicians are restarting the database. During the restart all users will be logged out for about 15 minutes and we expect the system to be back up before 14:30.

Next Update: 14:30 CDT

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Technicians are restarting the database. During the restart all users will be logged out for about 15 minutes and we expect the system to be back up before 14:30.

Next Update: 14:30 CDT

Recovering

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Technicians believe that the issue with the database is resolving and the system is processing faster. Please clear your browser cookies and cache if you are still experiencing issues.

Next Update: 14:00 CDT

Updated

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Technicians are working on resolving the issue. Please clear your browser cookies and cache if you are still experiencing issues.

Next Update: 12:00 CDT

Identified

User Impact: Users have reported issues with logging into HCM and slowness once logged in.

Current Status: Technicians are working on resolving the issue. Please clear your browser cookies and cache if you are still experiencing issues.

Next Update: 10:00 CDT

22865598

Began at:

Affected components
  • PeopleSoft HCM