Historic Incident: Team Dynamix not processing email ticket responses
NDUS is aware that an unscheduled incident has occurred. From August 8th-16th email responses to tickets were not being passed to Team Dynamix tickets. The authorization has been updated and all backlogged emails are being processed. This will result in unexpected/delayed notices showing up in tickets.
We apologize for the confusion and inconvenience this may have caused.
23141748
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IT Monitoring, Support, & Tracking
- TeamDynamix
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