Blackboard Learn Cloud Connector failing to connect

Resolved
Resolved

User Impact: Users may be unable to use 3rd-party integrations, such as Yuja, within Balckboard

Current Status: Blackboard services are now back to normal as the AWS outage has been restored. Please report any lingering issues to the CTS Service Desk.

http://cts.ndus.edu/help

Next Update: N/A

Investigating

User Impact: Users may be unable to use 3rd-party integrations, such as Yuja, within Balckboard

Current Status: The vendor has identified that this is related to an AWS outage in US East which is affecting some Learn services. For more information, please see the AWS Status page:

https://health.aws.amazon.com/health/status

Next Update: 5 PM

Investigating

The Blackboard Learn Cloud Connector is unable to connect successfully. This is affecting YuJa, NetTutor and other applications that utilize this Connector. CTS is working with Blackboard to correct the issue and will update as we progress.

Began at:

Affected components
  • Academic Technologies
    • YuJa
  • Blackboard Learn