Vendor-Reported Incident - Parchment
The vendor has reported the issues impacting Parchment have been resolved.
Vendor Update - This situation is ongoing as of Tuesday Jan 18. We are working with our equipment vendors on needed repairs. Transcripts are roughly one day behind in being mailed. We will provide additional updates as they are available.
Identified - Hardware failures within the Parchment print room have disrupted the normal workflow of transcript printing and may result in some delays. Administrators may see orders in a pending status for longer than the typical timeframe while we await repairs and work to get caught up through the evening. No action is required by school personnel. Parchment support staff are unable to provide updates on or expedite specific orders at this time. All orders will be printed as soon as we are able.
The vendor has reported issues with the functionality of Parchment and is working to resolve these issues. Updates will be provided as they become available.
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Ancillary Systems
- Parchment
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