Current Incident - Starfish - Intermittent Access

Resolved
Resolved

We have resolved the incident. Thank you for your patience.

Recovering

Earlier in the week, Starfish access issues were reported. NDUS-CTS is working on a permanent resolution, but implemented a workaround on Wednesday.

Please report an issue if your campus continues to experience login issues by visiting https://cts.ndus.edu/help and clicking on the button 'Something is Broken.'

Thank you for your continued patience!

Recovering

A workaround has been applied to Starfish and users are able to login again at the following institutions, where issues were reported:

  • BSC
  • DSU
  • MiSU
  • NDSCS
  • UND
Recovering

A workaround has been applied to Starfish and users are able to login again at the following institutions:

  • MiSU
  • NDSCS
  • UND

BSC and DSU have also reported this issue. CTS will begin taking steps to apply the workaround.

Recovering

A workaround has been applied to Starfish and users are able to login again at the following institutions:

  • MiSU
  • NDSCS
  • UND
Identified

NDUS technicians have identified the issue and are working on a resolution. Updates will be provided as they become available.

At this time, the following campuses have reported intermittent access:

  • MiSU
  • NDSCS
  • UND
Investigating

NDUS technicians are working to resolve reported issues of some users receiving an error message when trying to log into Starfish. Updates will be provided as they become available.

At this time, the following campuses have reported intermittent access:

  • MiSU
  • NDSCS
  • UND
Began at:

Affected components
  • Hosted Apps/Web Sites/File Servers
    • Starfish