Vendor-Reported Incident - Blackboard Connect

Resolved
Resolved

Blackboard has reported that Connect SMS messages are now sending as expected. Phone calls and email messages were operating as normal during this time. We apologize for any inconvenience that you may have experienced.

Updated

Blackboard has reported that Connect is now experiencing delays in sending SMS messages.

Investigating

Blackboard Connect is reporting that SMS messages currently are not sending. The resolution of this issue has their team's full attention. Please note that voice and email messages continue to operate as normal. We apologize for any inconvenience this may cause.

Began at:

Affected components
  • Bulk Communications
    • Connect