Current Incident - Starfish users are receiving an error after logging in

False Alarm
False Alarm

User Impact: Users may be met with an error after logging into Starfish

Current Status: The incident has been identified as affecting a limited set of users. If you believe it to be a larger-scale issue, please contact the Service Desk at 1-833-955-5522.

Next Update: N/A

Updated

User Impact: Users may be met with an error after logging into Starfish

Current Status: A ticket has been opened with the vendor and we are working to restore functionality as soon as possible.

Next Update: 4 PM

Investigating

User Impact: Users may be met with an error after logging into Starfish

Current Status: Technicians have been notified of the issue and are working to establish root cause and provide a fix.

Next Update: 2 PM

Began at:

Affected components
  • Hosted Apps/Web Sites/File Servers
    • Starfish