Authentication is down for all applications that require Duo

Resolved
Resolved

The incident has been resolved and Duo authentications are now functioning. Thank you for your patience.

Updated

Duo reports that Amazon has identified the root cause to be isolated to AWS US-West-2 and has taken steps to restore connectivity. They have seen some improvement in the last few minutes but continue to work towards full recovery.

Recovering

Vendor has fixed the issue and Duo is recovering.

Investigating

NDUS technicians are working with vendor to resolve reported issues. Updates will be provided as they become available.

Began at:

Affected components
  • Identity & Authentication
    • DUO