Current Incident -Duo SMS Delivery Degradation

Resolved
Resolved

The issue regarding SMS Message Delivery on Duo deployments is fully resolved and all services are now fully functional.

Recovering

Duo's telephony provider is seeing recovery on the SMS delivery degradation, and they have confirmation that customers are receiving SMS passcodes successfully.

We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

Investigating

Duo is currently investigating an issue causing failures with SMS Message Delivery to some US numbers on all of their deployments. Updates will be provided as they become available.

Began at:

Affected components
  • Identity & Authentication
    • DUO