Resolved
Resolved

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Identified

We have confirmed there is a problem, and TeamDynamix is working to resolve it. Technicians from TeamDynamix will be performing unscheduled maintenance tonight from 11:59am CST to 2:00am CST in order to correct this behavior.

Investigating

NDUS technicians have identified and are working to resolve reported issues with Briefcase functionality on Projects. Users may experience "Error: -4 You do not have permission" or a related error, and can't view files/folders. TeamDynamix has reproduced this error in their testing and are currently investigating. Files/folders do appear to be in TeamDynamix but are inaccessible, so from what we understand, no data should be lost. Updates will be provided as they become available.

Began at:

Affected components
  • IT Monitoring, Support, & Tracking
    • TeamDynamix