Notice #355448
Investigating

Vendor-Reported Incident - Parchment

Began: Duration:
  • Ancillary Systems
  • Parchment

The vendor has reported issues with the functionality of Parchment and is working to resolve these issues. Updates will be provided as they become available.

Standard Maintenance Hours

4:00am to 7:00am CT daily

Standard maintenance hours are utilized by CTS to perform routine maintenance to systems such as hardware, operating systems, and software updates; servers, applications, and network resources administrated by CTS staff may also be unavailable. Notices will not be sent for maintenance performed during these times.
Academic Technologies
Respondus Lockdown Browser
Blackboard Collaborate Ultra
Blackboard Ally
YuJa
VoiceThread
SafeAssign
Ancillary Systems

Campus Connection

FAMIS MOBILE (AppTree)
Parchment

Transcript Services

Conduct Coordinator
Civitas (Degree Map / Schedule Planner)
Ad Astra
FAMIS - Cloud
T2/Parking
The Housing Director (THD)
Nelnet
Follett
Blackboard Learn
Bulk Communications
Assurance

Emergency Alerts

Connect
Listserv
Twilio
Campus Connection
Campus Connection - Stage

Limited Access

Campus Connection - Production
Campus Connection - Query/Report

Limited Access

Document Imaging

Perceptive Content

Perceptive Content
Experience
Hosted Apps/Web Sites/File Servers
blogs.und.edu
ftp.ndus.edu
Citrix Virtual Apps
CTS.NDUS.edu
Citrix Virtual Desktop
Explorance

SELFI

File Servers
NDUS FS
UND FS
UND Student FS
ftp.und.edu
Informer
Inside.NDUS.edu
netstorage.und.edu
NDUS.edu
SemTek
SPOL

Strategic Planning Online

Starfish
Udrive.und.edu
WebWorks
WordPress
Identity & Authentication
NetIQ
ADFS
ad.ndus.edu
VPN - Data Center
DUO
VPN - NDUS
VPN - UND
Internal/Backend Services
MOVEit Transfer
MOVEit Automation
coreapps2.und.edu
coreapps.und.edu
Github
Titanium
IT Monitoring, Support, & Tracking
Splunk
ServiceNow
RightAnswers
TeamDynamix
Network & Internet
DNS
GF Data Center Network
CTS Locations
Data Center Office

Grand Forks

IT Building

Grand Forks

Perficient Tower

Fargo

ISE
NDIT StageNet/Internet
UND Campus Network
UND Building Network
UND Entire Campus Network
ODIN

Online Dakota Information Network

Alma
Aleph
EZProxy
Polaris
Primo
Search

https://polaris.odinlibrary.org/polaris/

SFX
Website

https://www.odin.nodak.edu/

Office 365
Outlook (email)
Power BI
SharePoint / OneDrive
Teams
Teams Voice
PeopleSoft Finance
PeopleSoft HCM

Human Capital Management Systems

Security Applications
Bitdefender GravityZone
Infosec IQ
LastPass
Liquid Files

sendfiles.ndus.edu

Spirion
Tenable.io
Upcoming Maintenance
Calendar View

[Scheduled] SPOL Version Hotfix

Begins:
  • Hosted Apps/Web Sites/File Servers
  • SPOL
Created:


Original Notice

SPOL Version Hotfix

[Scheduled] Campus Connection Stage Maintenance: PeopleTools 8.6/PUM31 Installation

Begins:
  • Campus Connection
  • Campus Connection - Stage
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time.

[Scheduled] TeamDynamix Upgrade to v11.9 - Corrected Date

Begins:
  • IT Monitoring, Support, & Tracking
  • TeamDynamix
Created:


Original Notice

TeamDynamix Upgrade to v11.9 - Corrected Date

[Scheduled] Campus Connection will be unavailable starting Friday, May 17, 2024 at 5:00 PM CT until Sunday, May 19, 2024 at 12:00 PM CT

Begins:
  • Campus Connection
  • Campus Connection - Production
  • Campus Connection - Query/Report
Created:


Original Notice

Campus Connection will be unavailable on Saturday, February 3, 2024 from 8:00 AM CT until 5:00 PM CT

Previous Incidents
Calendar View

[Complete] Maintenance: Upgrading WiFi Servers

Began: Ended: Duration:
  • Network & Internet
  • CTS Locations
  • Data Center Office
  • IT Building
  • UND Campus Network
  • UND Entire Campus Network
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time. Expect several brief WiFi outages while servers are upgraded and rebooted.


05:00:10 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

07:00:06 CDT

The maintenance is now complete. Thanks for your patience.

[Complete] Maintenance: Updating Eduroam Servers

Began: Ended: Duration:
  • Network & Internet
  • GF Data Center Network
Created:


Original Notice

NDUS technicians are completing scheduled maintenance during this time. Expect a brief WiFi outage if you're trying to authenticate to the Eduroam WiFi network. Currently connected clients should remain unaffected.


06:30:00 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

07:00:06 CDT

The maintenance is now complete. Thanks for your patience.

[Resolved] Vendor-Reported Incident - Parchment

Began: Ended: Duration:
  • Ancillary Systems
  • Parchment
Created:


Sat, 20 Apr 2024

23:14:03 CDT

The vendor has reported issues with the functionality of Parchment and is working to resolve these issues. Updates will be provided as they become available.


10:14:58 CDT

The vendor has reported the issues impacting Parchment have been resolved.

[Complete] Migrate TeamDynamix, Delinea, and DocuSign to new Duo Universal Prompt

Began: Ended: Duration:
  • Identity & Authentication
  • NetIQ
  • DUO
Created:


Original Notice

Migrate TeamDynamix, Delinea, and DocuSign to new Duo Universal Prompt


06:00:05 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.

07:00:05 CDT

The maintenance is now complete. Thanks for your patience.

[Complete] TeamDynamix Upgrade to 11.9

Began: Ended: Duration:
  • IT Monitoring, Support, & Tracking
  • TeamDynamix
Created:


Original Notice

TeamDynamix Upgrade to 11.9


23:00:09 CDT

The scheduled maintenance is now underway. We'll keep you updated on our progress.


00:00:08 CDT

The maintenance is now complete. Thanks for your patience.

[Resolved] Microsoft365 Outlook on the Web - Shared Mailboxes

Began: Ended: Duration:
  • Office 365
  • Outlook (email)
Created:


Tue, 16 Apr 2024

14:06:41 CDT

Microsoft technicians have identified an issue with a recent Outlook On the Web build. It is causing some requests to shared mailboxes to fail. Microsoft is developing a fix that will allow the requests to process as expected and remediate impact.

Current workaround is to access the shared mailbox using the desktop client.

Next update from Microsoft is expected Tuesday Apr 16, 2024, 6:00 PM CDT


07:50:22 CDT

News from Microsoft: We've completed the development of the fix that we expect will allow the requests to process and remediate impact. We're validating this fix for a subset of affected users before fully deploying it to the entire affected environment. Next update April 17, 2024 6:00 pm CDT

18:00:03 CDT

News from Microsoft: The deployment of the fix has been initiated and we're monitoring as it progresses. We expect to have a remediation timeline by the next scheduled update. Next Update April 18, 2024 6:30 pm CDT


07:56:21 CDT

We have resolved the incident. Thank you for your patience.

Report from Microsoft: The fix completed deployment and we confirmed with affected users that impact is remediated.

No further notices from the past 7 days.